thomas
FAQ's

How do I qualify for the Make Every Day Mother's Day prize?

In order to qualify, you must be a winner of Thomas’® English Muffins and Bagels “Make Every Day Mother’s Day” Sweepstakes. Winners will receive a notification email with a unique code confirming their prize. Winners must use the unique code on the promotional website to claim their prize within ten (10) days of receiving the email notification.

By what date do I have to register my prize?

You must register on the rewards website for your prize within ten (10) days of receiving the prize email notification.

How long will it take for my redemption to be processed and for me to hear back from one of your agents about my prize?

After you register, please allow up to 3 business days for verification. One of our agents will then be in touch via email or phone to arrange receipt of your prize. The email will be coming from noreply@trcoworld.com. The method used to deliver the prizes will vary depending on the reward.

How long do I have to use my prize?

You have until December 31, 2014, to use your prize.

Where can I locate my qualifying unique code?

Your unique code will be provided in your winning email notification. Email notification will be sent to your registered email address.

Can I give my prize to a friend?

You are free to give away your prize if you wish. Be sure to tell your personal concierge when they get in contact with you after you have registered for the prize.

Are there any restrictions to this offer?

The promotional period will end on May 11, 2014. You have ten (10) days to register for your prize after winning on thomasmothersday.com. For complete details, please read the official rules.

What does this prize entitle me to?

Your personal concierge will be in touch with you within 3 business days of prize registration with full prize details.

I have a problem with my prize. Who do I contact?

Please contact our customer service at 646-459-8897 or click here to email us. Hours of operation are Monday through Friday, 9 a.m.–5 p.m. (EDT).

I am having problems registering for my prize. Who do I contact?

Please contact our customer service at 646-459-8897 or click here to email us. Hours of operation are Monday through Friday, 9 a.m.–5 p.m. (EDT).

Please click the Contact Us link at the bottom of the page if you have any questions that are not listed here. Our customer service team will be happy to help.

NO PURCHASE NECESSARY. A PURCHASE WILL NOT IMPROVE YOUR CHANCES OF WINNING. Open to legal residents of the 50 U.S. & D.C., 18+. Void where prohibited. Promotion begins at 12:00 a.m. ET on 4/14/14, ends 11:59 p.m. ET on 5/11/14. Subject to Official Rules. Sponsor: Bimbo Bakeries USA, Inc.